FAQ
Questions, answered plainly
How fast do I actually get my website?
Starter, Growth, Pro and Tailored sites are generated within minutes of payment — you get a live link and the full files by email. Tailored orders then receive a human designer polish pass within 3 business days. Bespoke projects are delivered in 2–3 weeks.
Do I own the website?
Yes, completely. You receive the full website files by email with every order. Host them anywhere, edit them, move them — they're yours. Your growviauae.com link also stays live so you can use it right away.
What if I don't have photos?
No problem. Inside the builder you can search a professional stock photo library and we'll place the images for you. You can also mix your own uploads with stock photos.
Can I use my own domain name?
Your site arrives live on a growviauae.com link and, because you get the full files, you can host it under any domain you own. Domain connection help is available as an add-on.
What's the difference between Tailored and Bespoke?
Tailored ($3,000) starts with your generated site and a Growvia designer refines it by hand. Bespoke ($5,000) is a from-scratch custom design project with our team, including revisions and a dedicated contact.
How do payments work?
Checkout is handled by our secure payment partner. Every order is a one-time payment — no subscriptions — and you receive a receipt immediately.
What's your refund policy?
Because generated websites are delivered instantly and the files are yours the moment they arrive, orders are non-refundable once delivery is complete. Every delivery is logged and verifiable. If something's wrong with your order, contact us and we'll make it right — see our Terms for full details.
Can I change my website after delivery?
Yes — you own the files, so any developer can edit them. Tailored orders include one revision round, Bespoke includes three, and you can always order add-ons or contact us for further work.
Something else? Ask us directly.